Review by Tam

5 out of 5 5.0 · · Google review

The screen is everything as advertised: no bugs, no dust, no pollen, strong with high winds, and offers much privacy. During rain spells it also keeps the water out. Previously, my furniture would get damp after a rain storm, but after installing these screens it’s barely wet! I chose the 97% option. Although this option doesn’t provide much air to come thru the screen on a summers night, it was a trade off on the privacy I was seeking with close neighbors in the development. My neighbors say they can’t see in, but I can see out. Although they provide you with samples to help w your selection it would be nice if they had a local setup where u can the differences w thickness of the various screens on a live model. Communication could use a significant improvement. The scheduling installation could be better often providing only 1 or 2 days notice as a standard practice. The company sends a nice thank you token afterwards which is a nice gesture. I have had the screen now 3 months and overall am 100% loving my purchase. I am on my patio much more and couldn’t be happier. In a short time we have been thru torrid rainstorms, tornado warnings, and hurricane-like winds this summer. And I have been on my patio during each event. The only test left is snow lol! Welp, winter is coming!! Thus far, definitely worth the high cost dollar tag. During install the workers were very nice, arrived on time, efficient, and respectful of the property. They cleaned up absolutely everything, which was very impressive considering the amount of work they had to do onsite.

Reply from American Light Design

Thank you for your detailed review, Tomara! We're thrilled to hear that you're enjoying your screens and that they've made such a difference on your patio. Your feedback regarding communication and scheduling is valuable, and we will take that into consideration for improvement. It's great to hear that our installation team left a positive impression as well. Enjoy your time on the patio, even during the upcoming winter!

— Tam ·

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